San Diego Appliance Repair
With more than a decade of appliance repair experience in the San Diego County, San Diego Appliance Repair has a unique understanding of how to repair and service residential appliances for long the term. The following story will help you better understand the how effective our company is and how satisfied our customers are in choosing us as their trusted appliance repair company.
According to a local resident in Carmel Valley, a community known for it’s beautiful houses and structures, trees, trail system, school system, and friendly people; utilizing a handy San Diego appliance repair company has saved him the grief of trying to fix his Viking refrigerator himself and overspending on hiring a company that charges an ‘arm and a leg’. Bill (not his real name) came home from work one day and found in himself in a hot mess. Bill is a CPA and spends most of his time crunching numbers and helping people with their financial responsibilities. If you were to ask Bill a question regarding tax, financial planning, business planning, and related accounting questions, he would tell you exactly what you need to know. Bill dedicated his life in understanding the principles of accounting. Accounting is Bill’s passion and he loves what he does.
Bill’s hot mess wasn’t an accounting issue, if it was, he would have been able to resolve the matter within moments. His fridge was leaking and there was water all over the floor. His wife and kids where in a panic. He saw his wife trying to dry the floor so that the water won’t make a greater mess than it already has. On top of the leak, the freezer was not freezing. To add another wrinkle in this dramatic appliance scenario, his oven, stove, and air conditioning system all went out all on the same day. He rushed to help his wife, Cindy in drying the floor and advised his son Jake and daughter Rachel to bring more rags and his tablet computer. Rachel brought his dad more rags to dry up all the water. Jake, his eldest child, brought his dad his favorite white 10inch tablet computer with a built keyboard.
Bill went online and searched for an appliance repair company with great reviews. Since his case was indeed an emergency, he needed a technician to come to his home within the day for fast and reliable repair. He needed his hot mess fixed asap.
Bill searched and went on a few local directories and websites. He browsed through our site where he noticed that we offer same day service on all the appliances he needs repair on. He was thrilled to find us, even though he was awfully upset about the whole situation. He just imagined how much money it’s going to cost him with regard to the 4 appliances that needs immediate repair and service. His anxiety was through the roof when he called our home office. He explained the whole situation to our customer service dispatcher. Our dispatcher listened to the whole story (from start to finish) and scheduled a service call within the next two hours. Bill called at 5 pm on a Wednesday (in the middle of July) and was greeted with one of our top San Diego appliance repair technician at 3:45 pm. Our tech, Jim (not his real name) introduced himself and explained to Bill and his family in a friendly way that: “everything is going to be fine.”
Jim started his career in appliance repair about 5 years ago fresh out of college. Jim’s passion is also in helping people, but in a different way than Bills’. Jim believed that he should learn the mechanics of how systems and machines work, because one day, machines will need repair or improvement. Jim went ahead and created a career for himself in working in a company that shares his vision. He got hired with San Diego Appliance Repair to help people like Bill in getting their daily life back on track.
Bill explained everything to Jim in the finest details about what happened and how they need his help. Bill started to explain to Jim that he and his wife moved into their home (with their kids) about 7 years ago and the Viking appliances came with it. The appliances where working just fine and never had a problem with it. Jim asked: “have you ever called us to do a service/maintenance on your appliances to ensure that everything will continue to work well?” “No” said Bill, “because I didn’t think I had to!” Jim understood that Bill was a rookie when it came down to appliance maintenance (even though he’s pro with finance), and advised him that he should call at least once a year to ensure that all his systems are up to standard to prevent another catastrophic event.
Jim said that this happens all the time and that he shouldn’t have anything to worry about. Besides being known for Viking appliance repair, San Diego Appliance Repair also covers the following appliance brands:
- Kitchen Aid
- GE Monogram
- Fisher & Paykel
- Sub Zero
- Speed Queen
- American Range
Jim provided him an informative company brochure with various appliance brands that they repair in case Bill needs to refer them to a family member, a friend, or someone he cares about. Jim went straight to work and within fixed the leaking fridge and got the freezer to start working. Jim also happened to be regarded as a genius with stove and oven appliances so he instantly understood why the stove stopped working all of sudden (it had nothing to do with the weather). Lastly, he went to inspect the air conditioning system to comprehend why it’s not cooling. He noticed a something extremely specific to why the a/c is not functioning the way it’s suppose to be. He got a part from his trusted truck and repair the a/c system so that it’s working as good as new.
Jim came out and was able to repair all 4 appliance systems within the day (and most importantly brought a smile to Bill and his family’s face). Prior to leaving the home, he advised everyone to call the company if there’s anything wrong with the repair. He explained that they all have 30 days on labor and 90 days on parts.
For fast and reliable service, call San Diego Appliance Repair and get an expert technician within the same day.